Passeig Pere III, 89 entresól 2a 08242 Manresa, Barcelona
CIF: 35089031R


These General Conditions of Use regulate access and use of the website lourdesfisa.com, whose purpose is the online sale of products. A user’s access and navigation of the website implies acceptance of the following terms and conditions:

1. General terms and conditions

1.1 The contents, commercial activities, products and services included in the website are not designed or directed to those people who reside in jurisdictions where their contents are not duly authorized.
1.2 Access to the website is the exclusive responsibility of the users under the terms set forth in these General Terms and Conditions.
1.3 Consulting any of the contents of the website will not in itself constitute any type of contractual relationship between LOURDES FISA and the user.
1.4 The client accepts the General Conditions from the moment they purchase any product. This document can be printed and stored by the client. COFIX 360 makes available to clients the email address info@lourdesfisa.com so that they can raise any questions about the General Terms and Conditions.
1.5 Orders placed on this website will not constitute a binding or enforceable contract unless and until the customer receives confirmation by email. The information recorded by LOURDES FISA constitutes absolute proof of the order and the entire transaction. The information recorded by the payment system constitutes absolute proof of financial transactions.
1.6 LOURDES FISA reserves the discretionary right to reject orders, especially in relation to credit value or unpaid invoices.

2. Contents

2.1. LOURDES FISA undertakes to make its best efforts to avoid any errors in the content. In any case, LOURDES FISA will be exempt from any liability arising from any errors in the content that may appear on the website.
2.2. LOURDES FISA does not assume any responsibility for any discrepancies that may exist between the electronic version published on the website and other digital publications. In case of discrepancy, the version of the website will prevail.
2.3 LOURDES FISA0 is not responsible for the content of links to other web pages that are not its property and that, therefore, cannot be controlled by it.
2.4 LOURDES FISA reserves the exclusive right to update, modify or eliminate the contents of the Website, as well as the right to limit or prevent access to it.
2.5 The user or consumer waives any responsibility to LOURDES FISA for any reason in any case of dissatisfaction with the products purchased, as well as possible failures, slow access or errors in accessing the website, including loss of data, or other type of information that may exist on the computer or network of the user who accesses LOURDES FISA.
2.6 The offer of products at LOURDES FISA is valid indefinitely and may be modified, rectified or canceled without prior notice to regular or potential users and consumers.
2.7 The published prices are valid except in cases of typographical error or lack of stock. The prices shown for the products include VAT. Shipping costs will be detailed in the final shopping cart.
2.8 LOURDES FISA may modify the sales prices of the products at any time. The increase in the sales price will not affect those orders for products in progress, which have been previously accepted.

3. Navigation, access and security

3.1. LOURDES FISA is not responsible for damages of any kind that may be caused to users due to improper use of the website, the use of outdated browsers or different versions of the browsers for which the website has been designed.
3.2. LOURDES FISA does not assume any responsibility nor guarantee that access to the website will be uninterrupted or error-free. LOURDES FISA neither assumes any responsibility nor guarantees that the content or software that can be accessed through the Website is error-free and cannot cause damage to the computer equipment from which the user accesses it.

4. Data protection

4.1 Any communication with the website “lourdesfisa.com” by any means, whether through your email or the forms on this site, implies express consent for your personal data to be incorporated into files owned by LOURDES FISA whose address is Passeig Pere III, 89 entresól 2a, 08242 Manresa, Barcelona.
4.2 These personal data will be treated in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data. The interested party may exercise the right of access, rectification, cancellation and opposition with respect to the personal data contained in the aforementioned files, and may revoke his or her consent in writing at any time. To do so, they may do so by written communication addressed to: LOURDES FISA, Passeig Pere III, 89 entresól 2a, 08242 Manresa, Barcelona, ​​or by email to the address info@lourdesfisa.com.

5. Payments

5.1. Payment for the purchased products and the related shipping costs will have to be made by the customer when sending the order confirmation via PayPal, credit or debit card or bank transfer (depending on availability). If the bank transfer is not made, the order will not be taken into consideration.
5.2 The payment process at LOURDES FISA is through a secure server with a security certificate that encrypts personal data and the payment method. We assure you that your card data is protected at all times thanks to the 128/256-bit RadidSSL certificate.

6. Transport

6.1 The means of transport will be chosen at the time of completing the purchase process.
6.2 The online store will not send any product until the Commercial Department has verified that payment has been made.
6.3 Delivery will be considered made when LOURDES FISA has made the products available to the customer and the customer has accepted the delivery receipt document.
6.4 Delivery times are approximate and a delay in delivery does not in any case contemplate a possible claim for damages.
6.5 Delivery times may be subject to availability due to dates or lack of stock.
6.6 Shipping costs may NOT be included in the individual product prices.

7. Exchanges and returns

7.1 If the product does not correspond to what you ordered or if it has external damage at the time of delivery to your home, return the package to the courier indicating the problem. Then send an e-mail to info@lourdesfisa.com within 24 business hours to report the incident. .
7.2 Any claim for defects in the products will have to be brought to our attention within 24 working hours following receipt of the shipment, in order to proceed with the corresponding claim to the carrier. You can send it to the address info@lourdesfisa.com.
7.3 In case of return due to shipping error or for reasons attributable to LOURDES FISA, shipments with postage due will not be accepted. It must be notified to the address info@lourdesfisa.com within a maximum period of 8 days from the date of shipping of the material.
7.4 In case of product changes online, shipping will be postage due.

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